What Phone Number to Use When Updating Contact Info with QuickBooks Payroll

Overview

When updating your contact information in QuickBooks Payroll, it is important to use a phone number where you can be reliably reached, as the support team may need to verify information related to your payroll account.

Which Phone Number to Use

• Use your work phone number -- Provide the business phone number where you or a responsible person can be reached during business hours. This ensures that if QuickBooks support needs to contact you for payroll account verification, they can reach you promptly.

• Make sure the number is active -- The phone number you enter should be a working line that you check regularly. Payroll involves sensitive information such as tax filings and employee data, so timely communication is important.

How to Update Your Contact Information

1. Sign in to QuickBooks -- Log into your QuickBooks account.
2. Go to Account Settings -- Click the Gear icon and select Account and Settings (or Your Account).
3. Update Company Info -- Navigate to the Company section and update your phone number and other contact details as needed.
4. Save your changes -- Click Save to apply the updated information.

Tips

• If you have a dedicated payroll contact person, consider using their direct phone number.
• Keep your contact information current to avoid delays with tax notices or payroll processing issues.