reference
Error Codes
Find your error code below. Click any code for detailed troubleshooting steps. Severity indicates whether self-resolution is realistic.
Professional repair May need help Often self-fixable
-6000 Series
File Access Errors -- view guide
-6000, -82 File corruption or damage to the company file structure -6000, -80 Configuration file (.ND) is damaged or missing -6000, -77 File path is too long or contains invalid characters -6000, -83 File is already open by another user or process -6000, -301 Network path or permissions issue accessing the file -6000, -305 IP address or DNS resolution failure in multi-user mode -6000, -816 Firewall or antivirus blocking access to the company file -6147, 0 File corruption requiring professional repair -6150, -1006 Severe file corruption -- backup file (.QBB) cannot restore -6189, -816 Company file is being accessed by an incompatible version C= Errors
Internal Data Errors -- view guide
C=47 List damage -- corrupted customer, vendor, or item records C=51 Transaction data corruption in the internal database C=88 Memory allocation failure, often related to file size C=224 Data file integrity error -- corrupted internal pointers C=225 Inventory-related data corruption C=315 Payroll data corruption or missing tax table entries C=343 Data integrity error in the transaction log C=387 Corrupted account balances or transaction links C=9000 Critical database structure damage H-Series
Multi-User & Network -- view guide
Other
Updates, Banking, System -- view guide
-12 Series Internet connection issues preventing updates -15 Series Payroll or software update download failures OL-301 Banking connection error OL-332 Bank server rejected the connection request 3371 License data file damaged 80070057 File access denied -- permission or path error Unrecoverable Critical application crash -- file corruption or software conflict Don't see your error? Check the complete error codes guide for detailed explanations and troubleshooting steps.