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How to Allow Up to 5 Users in QuickBooks Online

Understanding QuickBooks Online subscription tiers and how to upgrade to support more users, up to 5 plus accountant seats.

Overview

The number of users you can have in QuickBooks Online depends on your subscription plan. If you currently have a plan that supports only 1 or 3 users and need up to 5, you will need to upgrade to a higher tier.

QuickBooks Online User Limits by Plan

PlanStandard UsersAccountant Users
Simple Start12
Essentials32
Plus52
Advanced253

How to Upgrade

To increase your user limit, upgrade your QuickBooks Online subscription:

  1. Click the Gear icon in the upper right corner.
  2. Select Account and Settings (or Your Account).
  3. Navigate to the Billing & Subscription section.
  4. Choose to upgrade to a higher plan that supports the number of users you need.

Notes

  • You do not need to purchase separate user licenses -- the user allowance is included with your subscription plan.
  • Accountant users (your external accountant or bookkeeper) have their own separate seats and do not count toward your standard user limit.
  • If you need more than 5 users, QuickBooks Online Advanced supports up to 25.