How to Change the Primary Email Address in QuickBooks

Overview

The primary email address in QuickBooks Online is associated with your company information. Changing it updates the email used for company communications and notifications.

Steps to Change Your Primary Email

1. Click the Gear icon in the upper right corner.

2. Select Account and Settings (or Company Settings) under Your Company.

3. Click on Company -- Navigate to the Company section where your company details are stored.

4. Click Edit next to the Company name or contact information section.

5. Update the Company Email Address -- Enter your new email address in the email field.

6. Click Save to apply the changes.

Changing Your Intuit Account Email

If you need to change the email address you use to sign in to QuickBooks Online (your Intuit account email), that is a separate process:

1. Go to accounts.intuit.com and sign in.
2. Navigate to Sign in & security.
3. Update your email address and verify the new one.

Notes

• The company email address and your Intuit sign-in email are two different things. Changing one does not automatically change the other.
• The company email is what appears on invoices, receipts, and other customer-facing documents.
• Only the primary admin can change the Intuit account sign-in email.