category
QuickBooks Online
59 articles
Can I Delete a Name in the Business Drop Down Box in QBO Plus?
How to remove a business name from the location dropdown in QuickBooks Online Plus by deleting the location entry and adjusting your company settings.
Can You Add Shipping Information to QuickBooks Online Invoices?
How to enable and use shipping fields on invoices in QuickBooks Online.
Can You Have a Personal and Business Account in a Single QuickBooks Account?
How to manage multiple companies, including personal and business accounts, within a single QuickBooks Online login.
Can You Have Two Accounts in One QuickBooks?
How to manage multiple companies or accounts within a single QuickBooks setup.
Can You Reset Data in QuickBooks Online Plus and Essentials?
How to wipe all data and start fresh in QuickBooks Online Plus and Essentials using the purge company feature.
Cancel QuickBooks Online Subscription
How to cancel your QuickBooks Online subscription, including steps for active and suspended accounts.
Cannot Access Account in QuickBooks Online
Troubleshooting steps for resolving login and access issues with your QuickBooks Online account.
Cannot Access QuickBooks Online
Troubleshooting steps when you are unable to log in or access QuickBooks Online due to browser or technical issues.
Cannot Log In to QuickBooks Online
Troubleshooting steps for resolving login issues with QuickBooks Online, including clearing web cache and other common fixes.
How to Access QuickBooks Online on a Mobile Device
How to use QuickBooks Online on your smartphone or tablet using the official mobile app.
How to Allow Up to 5 Users in QuickBooks Online
Understanding QuickBooks Online subscription tiers and how to upgrade to support more users, up to 5 plus accountant seats.
How to Cancel a QuickBooks Online Subscription
Step-by-step instructions for canceling your QuickBooks Online subscription through the account billing settings.
How to Cancel Payroll in QuickBooks Online
Steps and considerations for canceling your QuickBooks Online Payroll subscription, including tax filing requirements.
How to Cancel Your QuickBooks Online Subscription
Step-by-step instructions for canceling your QuickBooks Online subscription and what to expect during the process.
How to Change a User Email to a Non-User Email in QuickBooks Online
How to update or replace a user's email address in QuickBooks Online by adding a new user with the desired email.
How to Change Deposits to Expenses in QuickBooks When Data Was Downloaded
Steps to reclassify downloaded bank transactions from deposits to expenses in QuickBooks Online.
How to Change Employee Access Rights in QuickBooks
Steps to modify user permissions and restriction rights for employees in QuickBooks Online.
How to Change the Password of a QuickBooks Online ID
Step-by-step instructions for changing your QuickBooks Online account password through the account settings.
How to Change the Primary Email Address in QuickBooks
Step-by-step instructions for updating your primary company email address in QuickBooks Online.
How to Change Your Country Origin in QuickBooks
Steps to change the country setting on your QuickBooks account by switching from an international subscription to a US subscription.
How to Change Your User ID in QuickBooks Online
Step-by-step instructions for changing your login User ID in QuickBooks Online through account settings.
How to Clear Internet Cache in Mozilla Firefox
Step-by-step instructions for clearing your Firefox browser cache to resolve QuickBooks Online access and performance issues.
How to Clear the Cache in Chrome to Access QuickBooks
Step-by-step instructions for clearing your Google Chrome browser cache to resolve QuickBooks Online access issues.
How to Clear Web Cache in Internet Explorer
Step-by-step instructions for clearing temporary internet files in Internet Explorer to resolve QuickBooks Online issues.
How to Clear Web Cache in Safari
Step-by-step instructions for clearing your Safari browser cache to resolve QuickBooks Online access and performance issues.
How to Connect QuickBooks Online Using Visual Basic Code
Overview of connecting to QuickBooks Online programmatically using Visual Basic and the Intuit Developer API.
How to Create an Auto-Draft Payment for an Invoice
Steps to set up a recurring automatic payment for invoices in QuickBooks using the recurring payment feature.
How to Delete a Master Admin Username in QuickBooks
Why you cannot delete the master admin username in QuickBooks and what you can do instead to transfer admin control.
How to Enter a Vendor Credit in QuickBooks
Step-by-step instructions for recording a vendor credit in QuickBooks to track credits or refunds from your suppliers.
How to Enter Members' Information in QuickBooks
How to customize QuickBooks terminology to track members, donors, or other entity types instead of the default customer label.
How to Enter Supplier Invoices in QuickBooks
How to record supplier invoices in QuickBooks Online using the Bills feature, including which subscription tiers support this functionality.
How to Generate a Monthly Balance Sheet in QuickBooks Online
Steps to customize the Balance Sheet report in QuickBooks Online to display data broken down by individual months.
How to Get Into QuickBooks When It Fails to Recognize You
Troubleshooting steps for when QuickBooks does not recognize your login credentials and you are locked out of your account.
How to Get Old Transactions from Your Bank Account into QBO
Steps to manually upload historical bank transactions into QuickBooks Online when automatic bank feeds do not go back far enough.
How to Get the QuickBooks Online Windows App
How to download and install the QuickBooks Online app for Windows so you can access your account from your desktop.
How to Link a Bank Account With QuickBooks Online
Troubleshooting steps when your bank account will not connect to QuickBooks Online, including clearing cache and contacting support.
How to Make a List of Payments Received from a Client
Steps to filter and view all payments received from a specific client in QuickBooks Online.
How to Pause an Account in QuickBooks
How to temporarily suspend or pause your QuickBooks subscription when you need a break from the service.
How to Pull a Debt Schedule from QuickBooks
How to create a loan payment schedule in QuickBooks Online using the Recurring Transactions feature.
How to Receive a Payment in QuickBooks Online
Steps for recording a customer payment in QuickBooks Online, including tips for navigating the payment window.
How to Record Journal Entries in QuickBooks Online Self-Employed
Why journal entries are not available in QuickBooks Self-Employed and what alternatives you can use instead.
How to Track Expenses by Department with Different Classes During Export
Using QuickBooks class tracking and job tracking features to categorize and report on expenses across multiple departments.
How to Update an Email Address for a User in QuickBooks
Steps to change the email address associated with your QuickBooks Online user account through the account settings.
Is QuickBooks Online API Compatible?
Confirms that QuickBooks Online supports API integrations and points developers to the Intuit Developer platform.
Is QuickBooks Online Compatible with Mac?
QuickBooks Online works on Mac computers through any modern web browser, with no additional software required.
Is There a Way to Hide the Employees Tab in QuickBooks Online?
Whether it is possible to hide or remove the Employees tab from the QuickBooks Online navigation and available alternatives.
QBO Sales Tax Past Payments Don't Show Up in the Recent Payments Area of the Sales Tax Center
Why historical sales tax payments may not appear in QuickBooks Online's Sales Tax Center and how to find them.
QBO: "We're Sorry, But We Can't Export Your Data"
How to resolve the QuickBooks Online error that prevents data export, typically caused by existing employee records.
QuickBooks Online Customers Page Error
How to fix the display error on the Customers or Suppliers page in QuickBooks Online by changing the sort order.
QuickBooks Online Disallows Access
How to resolve access denied errors in QuickBooks Online by clearing browser data and troubleshooting technical issues.
QuickBooks Online Does Not Open Properly
Troubleshooting steps for when QuickBooks Online fails to load or open correctly in your browser.
QuickBooks Online Says "You Don't Have an Account"
How to resolve the error message in QuickBooks Online that says you do not have an account when trying to sign in.
Script Error While Exporting Data from QuickBooks Online
How to fix the script error that occurs when trying to export data from QuickBooks Online by clearing your browser cache.
Unable to Create a New Custom Template in QuickBooks Online
How to resolve the issue of being unable to create custom templates in QuickBooks Online by clearing your browser cache.
What Phone Number to Use When Updating Contact Info with QuickBooks Payroll
Guidance on which phone number to provide when updating your contact information in QuickBooks Payroll.
What to Do When QuickBooks Online Is Not Opening Properly
Troubleshooting steps for resolving issues when QuickBooks Online fails to open or load correctly.
Why Is There No Automatic Decimal Point in QuickBooks Online?
Why QuickBooks Online lacks the automatic decimal point feature found in QuickBooks Desktop and how to work around it.
Will Deleting a Delayed Charge Affect Your Future Balance?
Explains whether removing an unused delayed charge in QuickBooks Online will impact your financial balances.
Will QuickBooks Online 2014 and QuickBooks Basic Payroll Work Together?
Why QuickBooks Basic Payroll is not compatible with QuickBooks Online, and what to use instead.